Policies & FAQs
OUR POLICIES
1. All online orders are final, we do not offer exchanges or returns. However, we want you to be happy with your purchase, so please contact us for any questions you may have. (via email)
2. All orders are shipped via USPS
3. All online orders are processed & shipped, between 2-5 business days
4. Orders placed through the weekend and holidays will ship the next business day. (Please allow 1-2 days for processing)
5. We are only shipping domestically at the moment.
6. We take extra pre-caution and measures to ensure products are packaged carefully to ensure safe travel, upon arriving to customer.
6. We take extra pre-caution and measures to ensure products are packaged carefully to ensure safe travel, upon arriving to customer.
Tracking Your Order
Once your order has shipped, you will receive a tracking email. Please allow USPS up to 48 hours to reflect updates on their tracking page.
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us! We typically reply within 24-72 hrs.-
Phone: (323) 733-6383
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Email: africanimageent@gmail.com
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Social: @africanimagebeauty